Question 1

What is the difference between a clinical and general psychologist?

Accepted Answer

Clinical and general psychologists have the same foundational training, and often overlap in some of the work they do.

However, a clinical psychologist completes extra specialisation training in the assessment, diagnosis, formulation, and treatment of mental health, behavioural, and emotional disorders across the lifespan. Working with a clinical psychologists may be more beneficial for those seeking treatment for more severe, chronic mental health conditions.

Question 2

Can I claim rebates through Medicare?

Accepted Answer

Yes. If you obtain a Mental Health Care Plan, or equivalent, we can process Medicare rebates on your behalf, or provide you with documentation to process this yourself.

Question 3

How do I obtain a Mental Health Care Plan (MHCP)?

Accepted Answer

You can obtain a Mental Health Care Plan through your GP or psychiatrist.

Most GPs require you book in an extended consult to have enough time to complete this.

Question 4

What if I am not eligible for a MHCP?

Accepted Answer

If you are not eligible, you may be able to claim rebates through your private health fund, NDIS, TAC, or DVA.

Question 5

Do you provide psychological services to NDIS participants?

Accepted Answer

Yes. We just need to be provided with your NDIS plan manager’s details or your plan information if you are self-managed, for invoicing.

Question 6

Can I claim rebates through my private health fund?

Accepted Answer

Yes, but please refer to your health fund for what extras you are eligible for.

Question 7

Does South Melbourne Psychology bulk bill?

Accepted Answer

South Melbourne Psychology is not a bulk-billing practice.

Question 8

How long do sessions run?

Accepted Answer

Sessions run for approximately 50 minutes. Please discuss requests for extended sessions with your psychologist.

Question 9

Do you provide Telehealth sessions?

Accepted Answer

Yes, we provide Telehealth sessions either via phone call or video conferencing.

Question 10

Is there a cancellation/non-attendance fee?

Accepted Answer

Yes. The cancellation/non-attendance fee is equal to your full session fee and may be applied if the session is cancelled within 48 hours of your session time, or you do not attend your session with no notice.

Please note, rebates of any kind cannot be claimed for this.

Frequently asked questions